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E-hailing drivers on strike in Cape Town

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Drivers participated in a strike on Tuesday and plan further action in the next three months. Photo: Marecia Damons

IN SUMMARY: E-hailing drivers in Western Cape call for government intervention and stricter regulations on the industry.

  • Drivers from Uber, Bolt, and inDrive protested in Cape Town, demanding:
    • Reinstatement of unfairly removed drivers.
    • Higher pay and improved safety features.
    • Removal of unfair car age limits (e.g., Uber requires cars to be no older than three years).
    • Faster approval for driver permits.
  • Future protest dates: 22 October, 19 November, 24 December.
  • Omar Parker, WCEA secretary-general, criticized:
    • Low earnings and high company commissions.
    • Drivers being removed from platforms based on passenger complaints without a fair hearing.
  • Drivers are pushing for:
    • Legislative reforms for commission limits and vehicle safety regulations.
    • Government investigation into e-hailing companies’ tax compliance.
  • Wayne, an Uber driver of seven years, cited inadequate safety features and high personal safety costs.
  • Naeema, an Uber driver, criticized high commission rates (e.g., Uber took 42% of her R4,000 earnings).
  • Siyabonga Hlabisa, WCEA spokesperson, stated that meetings with Uber have stopped, while Bolt is engaging virtually.
  • The WCEA demands a minimum rate of R13.50 per kilometre, versus current rates of under R6 for Uber X and less than R5 for Uber GO.
  • Elam Nukani from the provincial Mobility Department received their memorandum and has 14 days to respond.
  • Bolt plans to open a driver engagement centre in Western Cape to improve communication with drivers.
  • Uber and inDrive had not responded at the time of publication.

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